Terms and Conditions for Vibez Solution Technology
Communication Policy
Our primary communication method is through email. To ensure smooth correspondence, clients must provide accurate and updated email addresses. Critical updates, invoices, and project details will be sent via this medium.
Project Scope and Revisions
Clients may request changes to the agreed-upon project scope. However, significant alterations may incur additional fees. Any requested changes must be communicated in writing and approved before implementation.
Payment Terms
Payments must be made within 21 days of receiving any invoice unless stated otherwise in writing. Failure to meet this requirement may result in the following actions:
Interest Charges: A late payment interest rate of 8% plus the reference rate set by the Central Bank under applicable laws.
Administrative Fee: A fixed administrative fee of $100.
Service Restrictions: Delays in payment may lead to suspension of services, including hosting, websites, and email accounts.
Payment for ongoing services such as hosting, maintenance plans, Branding and SEO campaigns must be made in advance of the applicable month or service period.
Ownership and Intellectual Property
Client-Provided Materials: Clients guarantee that any materials (e.g., text, images, or videos) provided for use in projects are owned by them or properly licensed. Vibez Solution Technology is not liable for third-party claims arising from the misuse of such materials.
Project Deliverables: Upon full payment, clients will receive access to all deliverables, including website source code. However, design credits and accreditation links in the website footer may remain unless agreed otherwise.
Portfolio Display: Vibez Solution Technology reserves the right to showcase completed projects in its portfolio unless explicitly requested not to by the client.
Timeframes
All project timelines are estimated and subject to change due to unforeseen circumstances or delays caused by the client. These delays may include:
Late content delivery.
Delayed communication or feedback.
Modifications to initial project requirements.
Additional fees may apply for extending timelines due to such delays.
Hosting and Maintenance
Hosting Fees: Hosting services are billed annually or monthly as agreed. Non-payment of hosting fees within the stated timeframe may result in service suspension.
Hosting Termination: To terminate hosting services, clients must provide 30 days’ written notice. Hosting fees paid in advance are non-refundable.
Data Management: Vibez Solution Technology may charge a fee for transferring website files or databases to another hosting provider if requested.
Refunds and Cancellations
Refunds for overpayments will be processed within 30 days of verification. Refunds will be issued to the original payment method unless otherwise agreed upon.
Clients are responsible for ensuring accurate payment details to facilitate the refund process.
Care Plans
Clients on website care plans are entitled to up to 1 hour of support per month. Unused hours cannot be rolled over. Maintenance plans include updates, bug fixes, and limited discretionary edits within the support period.
Legal and Liability
Service Warranty: Vibez Solution Technology ensures that project deliverables function as agreed. However, the client assumes full responsibility for their use and maintenance after delivery.
Limitations of Liability: Vibez Solution Technology is not liable for indirect, incidental, or consequential damages, including loss of profits or business interruptions, arising from the use or inability to use delivered projects.
Severability: If any provision of this agreement is deemed unlawful or unenforceable, the remaining provisions will remain in full force and effect.
Licensing and Third-Party Tools
Certain third-party tools or licenses may be required for project functionality (e.g., APIs, plugins, or fonts). These will be disclosed to clients, and costs for renewals will be billed accordingly after the first year. Clients may request ownership of such licenses if desired.
Search Engine Optimization (SEO)
SEO campaigns require a minimum commitment of 3–6 months for optimal results.
Performance guarantees are not provided due to factors beyond Vibez Solution Technology’s control, including search engine algorithm changes.
Cancellation of SEO services requires 30 days’ notice in writing.
Content Population
Clients are responsible for providing website content in a timely manner. Vibez Solution Technology will assist with initial content population during the project timeline. Delays in content delivery beyond agreed deadlines may result in additional charges or project suspension.
Termination and Suspension of Services
If a client becomes unresponsive or fails to meet payment obligations, Vibez Solution Technology reserves the right to suspend or terminate services. Files and data associated with terminated services may be deleted after 90 days.
Amendments
Vibez Solution Technology reserves the right to update these terms and conditions at any time. Clients will be notified of significant changes via email or other communication channels.
For further inquiries, contact us Here or visit our website at vibezsolution.com.
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